Our Process
At RMI we have been perfecting the process of software service since 1983 and are able to have your system implemented and fully functional 4x faster than the industry average. We pride ourselves in performing all tasks related to your software in-house without the need for external consultants, developers or analysts and our ability to guide you through the simple demo and implementation process. RMI delivers a distinct user experience proven to quickly streamline processes, improve internal communication, and mitigate user error in data entry. Here’s how it works…
Our Process: STEPS 1-4
1 |
Goals and Objectives CallYour designated sales contact and project manager will ensure your business is an ideal fit by asking questions about your processes and expectations from ADVANTAGE 365. With this information they will begin to plan the different features to walk through in your demonstration. |
2 |
DemoYou will be presented with a demo by RMI staff tailored specifically from the information gathered from your goals and objectives call. This serves as a preview of what you could expect from ADVANTAGE 365 and allows you to pose any questions and discuss how we align with your current business processes. |
3 |
Sign up OnlineWhen you have concluded RMI is scalable, affordable, and easy-to-use visit www.rmiusa.com/signup to begin the checkout process by entering the number of users and desired package to your cart. This is also where you will apply any promo codes you received from sales staff! www.rmiusa.com/signup |
4 |
Intro CallFollowing sign-up you will receive a call from your designated project manager to schedule your formal training and introductions to the system. Congratulations! You are officially part of the RMI family! |
Our Process: STEPS 5-6
5 |
Training, Data Conversion, ImplementationMoving forward, your project manager continues to work alongside your entire team to set-up efficient reporting, dashboard, invoice etc. layouts complete with your company branding and custom features. RMI offers unlimited training and support for all users and is committed to working closely with you until you are 100% confident with your new system. |
6 |
Go Live with ADVANTAGE 365Upon complete data conversion, training, and set-up you are live on the system! The expectations and tools necessary for your success have been tested for perfection and have the stability to handle the continued growth of your business. www.rmiusa.com/signup. |
Step 7: On-going Support
HDI certified support staff available 7am - 8pm EST to answer all of your ADVANTAGE 365 questions and are on standby 24/7 for critical support cases. RMI’s staff will help train new employees, perform on & off-site visits for demos and walk throughs, build any report free of charge, and more!
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