Responsible Disclosure Policy

Fullsteam Software Holdings, LLC DBA RMI Software (referred to herein as “RMI”, “we”, “us”, or “our”) is providing this service to help ensure a safe and secure environment for all users.

If external parties find any sensitive information, potential vulnerabilities, or weaknesses, please help by responsibly disclosing it to ResponsibleDisclosure@fullsteam.com.

This policy applies to RMI hosted applications and to any other subdomains or services associated with products. RMI does not accept reports for vulnerabilities which solely affect marketing websites rmiusa.com, containing no sensitive data.

Security researchers must not:
• engage in physical testing of facilities or resources,
• engage in social engineering,
• send unsolicited electronic mail to RMI users, including “phishing” messages,
• execute or attempt to execute “Denial of Service” or “Resource Exhaustion” attacks,
• introduce malicious software,
• execute automated scans or tools that could disrupt services, such as password guessing attacks, or be perceived as an attack by intrusion detection/prevention systems,
• test in a manner which could degrade the operation of RMI systems; or intentionally impair, disrupt, or disable RMI systems,
• test third-party applications, websites, or services that integrate with or link to or from RMI systems,
• delete, alter, share, retain, or destroy RMI data, or render RMI data inaccessible, or,
• use an exploit to exfiltrate data, establish command line access, establish a persistent presence on RMI systems, or “pivot” to other RMI systems.

Security researchers may:
• View or store RMI c nonpublic data only to the extent necessary to document the presence of a potential vulnerability.
Security researchers must:
• cease testing and notify us immediately upon discovery of a vulnerability,
• cease testing and notify us immediately upon discovery of an exposure of nonpublic data, and,
• purge any stored RMI nonpublic data upon reporting a vulnerability.

Thank you for helping to keep RMI and our users safe!